Seat pitch: 29 inches Economy. Seat pitch: 28 inches Economy. Jetstar Baggage Allowance. Jetstar Passenger Policy.
Jetstar Check-in Policy. Jetstar Refund Policy. Jetstar Reschedule Policy. Flight Route. Seat Class. Cabin Baggage. Check-in Baggage. All routes. Economy Class. Business Class. Infants are allowed to sit separately from their parents, as long as they are able to sit up unaided.
Infants not occupying a seat are not given cabin baggage and checked baggage allowances. An adult passenger may accompany two infants. Infants over 3 months old must be accompanied by someone who is 15 years or older and capable of looking after them, both at the airport and during the flight. Infants younger than 48 hours old are not permitted to travel on any Jetstar flight.
Child Passenger Policy Years Old Children aged 2 years old or older must travel in an allocated seat for safety reasons. Therefore, an individual ticket is required. Jetstar is currently not able to provide supervision assistance for children traveling alone.
Children who are currently enrolled in or attending secondary school may be able to travel independently on flights to, from, and within Australia and New Zealand. For intra-Asia flights operated by Jetstar Asia, passengers below the age of 12 must be accompanied by a passenger who is 15 of age or older at the time of travel.
For any domestic or international flights operated by Jetstar Pacific, children below the age of 12 will not be permitted to travel unless they are accompanied by an appropriate accompanying passenger. The parents or guardians of a passenger between the ages of 12 and 14 must complete and sign a declaration at check-in before the child can travel unaccompanied. For any domestic Japan flights operated by Jetstar Japan, passengers between the ages of 2 to 11 will not be permitted to travel unless they are accompanied by an appropriate accompanying passenger aged 12 years or older.
Pregnant Passenger Policy Pregnant passengers entering the third semester of pregnancy 28 weeks or more are required to bring a letter or certificate from a medical professional stating it is safe for the passenger to fly. The certificate should be issued no more than 10 days prior to travel and must confirm the approximate due date, whether it is a single or multiple pregnancies, and that the pregnancy is free of complications. Passengers with uncomplicated pregnancy who are traveling within her first 28 weeks are not required to bring any pregnancy-related medical documentation.
Passengers with complicated pregnancy or are expecting more than one child will need to get medical clearance before flying. Passengers with a single pregnancy of above 40 weeks, or passengers with multiple pregnancies of above 36 weeks, are only allowed on flights of less than four hours. Passengers with a single pregnancy of above 36 weeks, or passengers with multiple pregnancies of above 32 weeks, are allowed on flights of more than four hours.
Disabled Passenger Policy Passengers with vision or hearing impairment will need to notify the airline about their condition. A Jetstar customer service staff member will escort the passenger from check-in through security and to the boarding gate.
If the passenger is traveling with an escort, a Jetstar customer service staff member will organize to meet them at the boarding gate. Jetstar Check-in Time. Recommended Check-in Time. Check-in Time Limit. Jetstar Online Check-in. How to Refund. How to Reschedule. All international long-haul services are operated by a fleet of Boeing Dreamliner aircraft with 21 seats in Business Class and seats in Economy Class.
Meanwhile, flights within Australia and New Zealand and flights within Asia are served by Airbus A, which can carry up to passengers. Airbus A, on the other hand, is a longer variant of the A, hence can carry between to passengers. The last fleet, the Bombardier Q aircraft, can carry up to 50 passengers and is used to operate flights within New Zealand.
Founded in in Australia, Jetstar has carried more than million passengers until today. Every week, Jetstar operates around 4, flights to more than 75 destinations in Australia, New Zealand, and Asia Pacific. Each Economy Class passenger gets a free cabin baggage of 7 kg, but for Economy Class passengers who want to increase their flight comfort, Jetstar also provides special bundles, which are Starter Plus and Starter Max. Each bundle comes with an extra baggage allowance as well as an in-flight meal service.
For passengers who want to experience maximum comfort in the Economy Class, they can also purchase in-flight entertainment and in-flight meals during booking. Besides the 2 x 7 kg cabin baggage allowance, Business Class passengers will also get a 30 kg checked baggage allowance, in-flight entertainment, a blanket, a pillow, and a comfort pack.
They even get special access to the dedicated check-in area and receive boarding priority. The Jetstar Business Class also offers a bundle called Business Max Bundle for passengers who want to experience maximum comfort during the flight.
Passengers also can gain access to the Qantas Club or partner lounges. Jetstar also has teamed up with a number of great airlines to provide passengers with more choices of loyalty program. There are at least four airline partners that have teamed up with the Jetstar frequent flyer program. If the passenger is a member of one of those frequent flyer programs, they can earn points or miles every time they travel with Jetstar.
Accumulated points can be redeemed for various kinds of reward, including a free Jetstar flight ticket. Jetstar History. How to Book. How to Pay. Jetstar E-ticket. Jetstar Destinations. Java Jakarta Surabaya. Sumatra Medan Palembang Pekanbaru.
Cambodia Phnom Penh Siem Reap. Hong Kong Hong Kong. Malaysia Kuala Lumpur Penang. Macau Macau. Myanmar Yangon. Philippines Clark - Pampanga Manila. Singapore Singapore.
Taiwan Taipei Kaohsiung. The main operational hub of the airline is located at Melbourne Airport. JetStar Airways baggage policy is a system divided into various tariff services. All baggage restrictions may vary depending on the fare and route. The best solution is to check the JetStar baggage allowance before the flight. Thanks to this, passengers can avoid additional baggage fees.
The acceptable dimensions of the main baggage are 56cm H x 36cm W x 23cm D. A smaller item, such as a hand bag or laptop bag, must fit under the seat. Passengers who want to take more hand baggage with them can purchase an additional service to increase the total weight of hand luggage to 10 kg, or choose a different fare. Passengers who want to take JetStar checked baggage add this option to their booking and they are allowed to take checked baggage between 15 and 40 kg.
Checked baggage is not included with Economy Starter fares. All necessary information regarding the JetStar checked baggage policy can be found on the carrier's official website. JetStar Airways want to provide customers with high-quality services and very comfortable flights.
This is why the airline has a very well-developed booking class system with many different possibilities to choose. Some of the services are not included in the airline tickets price. Passengers can choose the JetStar economy class , which is also called the Starter fare. Individual tariffs are also divided into bundles, such as Starter Plus bundle, Starter Max bundle or Flex bundle.
Every passenger can create the perfect combination that meets their requirements and needs. Each of these options differs in terms of acceptable baggage size and weight, additional in-flight services, prices, and formal issues such as flight cancellation. JetStar Airways online check in is available on most routes. A lot of passengers decide to choose this option because they want to save time.
In the case of domestic flights in Australia and New Zealand and after purchasing the seat, JetStar online check in opens 28 days before the flight and closes 35 minutes before departure. If passengers have not purchased a seat, online check-in starts 2 days before the planned flight and closes 35 minutes before departure. After completing the process, the system will generate the boarding pass. This document is necessary to board the plane so each passenger has to remember about it.
Once selected the print page for your trip itinerary will appear. Most airlines offer the option of a mobile boarding pass as an alternative to printing yours or picking up a paper copy at the airport. The incident taught me a vital lesson: always take a screen shot of your boarding pass. You should receive your itinerary within 24hrs. What does a PNR Status signify? A ticket entitles you to travel. An itinerary is just a description of the proposed travel. Ans: If the train ticket is bought at a railway station , the PNR number will be printed on the top left corner of the ticket.
In case the ticket is bought online , the PNR number would be separately displayed on the top of the train ticket. Skip to content How do I get my Jetstar itinerary? How do I get my Jetstar itinerary? Is itinerary and boarding pass the same? Do I need to confirm my Jetstar flight? Online check-in for international flights Online check-in for Jetstar Airways JQ flights opens two days before your flight and closes two hours before departure.
Do I need to print my flight itinerary? What is a booking reference number? How do you check if my ticket is confirmed? How can I check if my flight ticket is confirmed? How do I get my plane ticket if I bought it online?
Can I get my plane ticket at the airport?
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